San Francisco, United States · Full-time · 4 to 8 years
We're small. Small enough that you'll know what everyone is working on, and small enough that the person who built the feature is the person you'll ask about it. Right now, when a customer asks a hard technical question mid-evaluation, the answer comes from whoever happens to be free. That's not a system. You'd be the system.
We're looking for a Technical Solutions Engineer / Pre-Sales Engineer based in San Francisco to support Hanomi's customer evaluations, technical demos, and implementation conversations.
This role is ideal for someone who can speak with engineering teams, understand CAD and manufacturing workflows, explain technical product capabilities, and help customers evaluate whether Hanomi fits their needs.
You'll work closely with sales, founders, product, and engineering to bridge the gap between customer requirements and Hanomi's product capabilities.
Support technical demos, customer evaluations, pilots, and proof-of-concept projects
Understand customer requirements around CAD files, technical drawings, GD&T, manufacturing documentation, and engineering workflows
Translate customer requirements into clear internal product and engineering feedback
Help prepare demo files, technical explanations, and evaluation material
Answer technical customer questions during sales and pilot conversations
Work with the product and engineering team to assess feasibility of customer requests
Support onboarding and handover from sales to customer success
Create technical notes, FAQs, demo guides, and customer-facing documentation
Identify product gaps, workflow blockers, and opportunities for improvement
Help build Hanomi's technical pre-sales process in the US
4 to 8 years in technical solutions, pre-sales engineering, applications engineering, solutions consulting, or technical customer-facing roles
Ability to understand and communicate technical workflows clearly
Experience working with engineering, manufacturing, or industrial customers
Strong communication skills and comfort speaking with technical buyers
Ability to work closely with sales, product, and engineering teams
Strong problem-solving ability and attention to detail
Comfortable working in a startup environment with high ownership
Strong written and spoken English
Background in mechanical engineering, manufacturing engineering, CAD, or industrial software
Familiarity with CAD tools, PLM, PDM, GD&T, CNC manufacturing, or technical drawings
Experience supporting enterprise software demos or technical pilots
Experience with manufacturing, aerospace, automotive, robotics, or industrial customers
You'll be one of the key people helping technical customers understand and adopt Hanomi in the United States. This is a role where you'll work close to the product, close to the customer, and close to the founders.
You won't just give demos. You'll help shape the way Hanomi explains its technology, supports technical evaluations, and turns customer requirements into product direction.
There are no titles to wait for here. Scope grows when you show you can hold it, and we say so out loud when you do.
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